Privacy Policy

Applies to: Denmark

Last updated: May 28, 2026

At TAUCHIC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what rights you have under the EU’s General Data Protection Regulation (GDPR) and Danish data protection laws.

1. What personal information we collect

We collect only the information necessary to process your order and provide a positive customer experience:

Name, address, email address, and phone number
Shipping and Billing Information
Payment information (processed securely through our payment provider; we do not store card details)
Order history and communication with customer service
Technical information such as IP address, browser type, device information, and pages visited
Marketing preferences (if you have subscribed to our newsletter)

2. How we collect information

We collect information in the following ways:

Directly from you when you place an order, create an account, sign up for our newsletter, or contact customer service
Automatically via cookies and similar technologies when you visit our website
From third-party providers who assist us with payments, delivery, and marketing

3. Purpose of the processing of your information

We process your personal data for the following purposes:

Processing and delivering your order
To communicate with you regarding your order or inquiries
To improve our website and products
To send you marketing materials (only if you have given your consent)
To comply with legal requirements, including accounting and tax regulations

4. Sharing and Disclosure of Information

We never sell your personal information to third parties. We only share your information with the following trusted partners when necessary:

Logistics partners (to deliver your order)
Payment providers (for secure payment processing)
Shopify (our online store platform)
Customer service and email providers
Marketing partners (only if you have given your consent)

All of our partners are required to protect your information in accordance with the GDPR.

5. Shopify and International Data Processing

Our online store is powered by Shopify, an international platform. Some of your information may be transferred to and processed outside the EU/EEA, where Shopify’s servers are located. We ensure that such transfers are made in accordance with the GDPR’s requirements for secure transfer mechanisms (e.g., the EU’s Standard Contractual Clauses).

6. Cookies

We use cookies to provide you with the best experience on our website. Cookies help us remember your preferences, analyze website usage, and deliver relevant content.

You can manage your cookie preferences at any time via the cookie banner at the bottom of the page or through your browser settings.

7. Data Storage and Security

We retain your information only for as long as necessary for the purposes for which we collected it, or for as long as required by law (e.g., accounting requirements: 5 years).

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or deletion.

8. Your rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access: You may request a copy of the information we hold about you.
Right to rectification: You may request that inaccurate information be corrected.
Right to erasure: You may request that your information be deleted (“the right to be forgotten”).
Right to restriction: You may request that the processing of your personal data be restricted.
Right to data portability: You may request that your information be provided to you in a structured format.
Right to object: You have the right to object to the processing of your personal information.
Right to withdraw consent: If the processing is based on your consent, you may withdraw it at any time.

To exercise your rights, please contact us at info@tauchic.dk. We will respond within one business day.

If you believe that we are not handling your information properly, you can file a complaint with the Danish Data Protection Agency:

The Norwegian Data Protection Authority

Address: 35 Carl Jacobsens Vej, 2500 Valby, Denmark

Website: www.datatilsynet.dk

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you, as a parent or guardian, discover that your child has provided us with information, please contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The most recent version is always available on our website. In the event of significant changes, we will notify you by email or via a notice on the website.

11. Company Information and Contact Details

If you have any questions about this privacy policy or how we handle your information, please feel free to contact us at any time.

Website name: TAUCHIC

Company name: Imperial Capital Partners

Address: Keurenplein 4, 1069CD, Amsterdam, Netherlands

Email: info@tauchic.dk

Phone: +31 6 27 01 81 98

Chamber of Commerce number: 98307851

VAT number: NL868439071B01